Kanopy's Accessibility Statement

Kanopy is fully committed to making our own websites usable by all people, whatever their abilities or disabilities. Our filmmakers share important messages in their videos that we want viewed by as many people as possible.  


Kanopy’s New Gen Video Player

We are proud to launch our New Gen Player globally this week. Our New Gen Player has a variety of benefits to our users and has been designed to improve the accessibility of the platform.


Screen Readers

Kanopy's website and video player works with screen reader technologies on desktop browsers, as well as iOS and Android devices.  For those not familiar with screen reader technology, this enables users to use the keyboard, rather than the mouse, to control the video player and the experience. Users can move from component to component in the player using the tab key. The screen reader will read the component's text aloud or announce the component name. The user can control the component using the space bar or the arrow keys. Our player allows users to tab into the player from elsewhere on the web page or browser.


Keyboard Controls

The New Gen player can be controlled from the keyboard. The tab order to controls, and keys to manipulate the controls, are as follows:

  • Big play button: Press Space or Enter to play.
  • Play button in control bar: Press Space or Enter to toggle between play and pause.
  • Progress bar: Use up or right buttons to jump forward 5 seconds, use down or left buttons to jump back 5 seconds.
  • Full screen: Press Space or Enter to toggle between full screen and not full screen.
  • Volume slider: Use up or right buttons to increase volume, use down or left buttons to decrease volume.


Captions and Styling 

Captions can be launched on any video with a CC icon by clicking play on the player, then clicking the CC button. If users are viewing on a desktop or Android device, the appearance of the captions can be changed by clicking on "Captions Settings" on the CC button menu. Users will see an overlay that allows the following caption properties to be set:

  • Foreground color and opacity
  • Background color and opacity
  • Window color and opacity
  • Font size
  • Text edge style
  • Font family


Interactive Transcript Tool

An interactive transcript can be launched by clicking on "Transcript" underneath the player. The interactive transcript can be launched simultaneously or independently of the captions. Upon launching the transcript, the matching words in the transcript are underlined or highlighted. Users can search the transcript and navigate by clicking on any word in the transcript to jump to the corresponding time-code in the video. 


Caption Availability Commitment

Kanopy is committed to providing captions for all our videos. We are actively working with filmmakers to provide us caption files. If they are unable to do so, we are creating caption files on their behalf. If you are trying to access a video with no captions available, please email us immediately and we will make the captions available with 3-4 days. 


Your Feedback

We are constantly reviewing and improving our websites and would welcome your feedback or suggestions. Please contact us in the following ways:

Website: https://www.kanopystreaming.com/contact

Email: [email protected]

Phone: +1 415 513 1026

You may find this website useful in defining your feedback: http://www.w3.org/WAI/users/inaccessible


Last updated: 2 September 2015