Enhancing Communication and Counselling Skills in Today's Nursing Practice

Enhancing Communication and Counselling Skills in Today's Nursing Practice
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7 videos in this playlist

This video describes empathy, the focus of empathetic responses and how to make empathetic responses using simulated client scenarios.
This video describes non-verbal probing, closed questions and open questions using simulated client scenarios. Caution against using multiple questions and leading questions are illustrated in simulated client scenarios as well.…
This video describes and skill of confronting and demonstrates the focus and use of the principles of effective confronting, using simulated client scenarios - being non-judgmental and gentle, being tentative,…
Self Disclosure
This video explains the skill of self-disclosure and illustrates the principles of self-disclosure using simulated client scenarios - focusing on the client's needs, the importance of timing, using brief and…
This video demonstrates three types of immediacy in simulated client scenarios - exploring what is occurring in the relationship between nurse and client, what is happening 'in the moment' between…
Reflecting Content/Information Giving
This video demonstrates reflecting content by paraphrasing, focusing the conversation, and summarizing, using simulated client scenarios. The skill of information giving as education, feedback and reframing to help clients manage…
Listening and Attending
This video describes how to attend to clients using the SOLER method, the therapeutic use of touch in attending, and active listening, including common barriers to listening.

Related videos

Developing Successful Client Relationships and Enhancing Assessment Skills
Learn how to build a trusting relationship w/ clients through proven techniques, as well as discover practice-based assessment skills, including invaluable tricks of the trade.
Billing Services and Organizational Skills
Organization is paramount to successful care management; learn proven skills; prioritization methods and more. Learn from an expert how to increase billable time and decrease non-billable time. And finally discover organizational skills to keep a GCM on track to proactively and efficiently serve clients.
Exceptional Customer Service Skills is as Easy as Managing Expectations
Enhance your practice by proven strategies that keep clients and their responsible parties happy. Demonstrate your skills to increase referrals and profitability. Discover quality assurance programs that work.
No Place Like Home: Management Of The Client's Home
Are you a nurse going into a client's home for the first time? Not sure what a home safety check is? Not sure where to start in managing the home or working with the family? Do you need to learn time management? If these thoughts have ever entered your mind…
Communication with Impaired Clients
Many times a chronic illnesses contribute to mental changes. This program developed for CNAs focuses on cause and response. You will learn the difference between delirium and depression.
Bringing Families Together for our Client's Sake
Learn strategies to help resolve family conflicts and empower families to be involved in their parents care even from a difference. We will demonstrate ways to help blended families work together for the common good of the family.
Community Health and Family Nursing
This collection is a valuable adjunct for use in classroom/seminar settings or in continuing education for health professionals. Audiovisual resources are known to enhance the learning experience of students. This is particularly so when these resources are linked to "real life" experiences, thereby enabling students to connect theory to practice.…
Community and Aggregate Assessment
This video program focuses on the process and issues inherent in assessing a geographic community and various aggregates within such a couumunity, using a partnership approach. The concept and methods of community/aggregate assessment are described, as is the role of the nurse in the process.
Home Visiting in Community Health Nursing
Home visiting is part of the every-day experience of community health nurses. This video program examines the practice of home visiting from the perspectives of both a public health nurse and a home care nurse. Advantages, possible contexts and the phases of home visiting are all explored. Nursing skills and…
Family Assessment in Community Health Nursing
This video program focuses on family assessment within the context of community health nursing practice. In this video, front line community health nurses illustrate the goals, processes, and issues inherent in assessing families. Tools of family assessment are also discussed, such as genograms, ecomaps, and communication/counselling skills.
Family Intervention in Community Health Nursing
This video program focuses on various aspects of family nursing interventions within the context of community health nursing practice. In this video, front line community health nurses share their insights and practice stories, enabling a myriad of community health nursing interventions to be illustrated.
Emergency Management in Public Health - The H1N1 Example
This video focuses on the activities of public health professionals and their partners as they illustrate the stages of emergency management: prevention and mitigation; preparedness; response to the disaster; and recovery following the disaster. Although these stages may be applicable with respect to any type of disaster, they are illustrated…