Hidden Clues in Vocal Tones

Episode 7 of Understanding Nonverbal Communication

Probe into the nonverbal elements of the voice: the configurations of pausing, the irregularities of speech, and vocal tone. Tone includes the amplitude (volume), timbre, resonance, and pitch of the voice. How fast you talk, how much you say, and how long you wait to respond all send messages about the message you are about to convey. Discover how much you can--and can't--tell about a person just from their voice and speech patterns.