Resume Writing
Part of the Series: Business SoftSkills Series

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Business Written Communication
Part of the Series: Business SoftSkills Series
A study by the College Board National Commission on Writing stated that 33% of the nation's workers do not possess the basic writing skills required for their positions. This study summarized, "businesses are really crying out that they need to have people who write better." This video shows employees what…
Introduction to Soft Skills and Power Listening
Part of the Series: Business SoftSkills Series
If you know your soft skills, it will be easier to get a job and get promoted. This is a fact in the business world. Included in this video is a section especially for graduating students and anyone returning to the workplace. In the Power Listening lesson, you will learn…
Business Verbal Communications
Part of the Series: Business SoftSkills Series
The typical business person spends over 75% of their time interfacing with others, so it is no surprise that most organizational problems are due to poor verbal communications. It has been proven that when communication levels improve, stress level decrease. In addition to five rules, this video teaches about the…
Introduction to the Business World
Part of the Series: Business SoftSkills Series
Knowing what to expect in business - from an employer's point of view - is what this video will teach you. It includes actual discussions with people telling of their experience when they entered the business world. Seven key points are discussed and illustrate the transition to business and civilian…
Finding a Job
Part of the Series: Business SoftSkills Series
Finding a job in the market today is more competitive than ever. This video walks you through the current methods and best resources available in looking for a job.
Workplace Relationships
Part of the Series: Business SoftSkills Series
This video lesson is an in-depth lesson about the workplace. It discusses topics such as your work area, when to notify your supervisor, what to do when you have completed your task, what to wear and not wear to work, and what the "corporate culture" is in an organization. A…
Phone Etiquette
Part of the Series: Business SoftSkills Series
The phone is still an important form of communication. It can be the only contact a person may have with you. The impression you leave on the phone with a caller will stay with them long after the call is completed. Being professional and using proper phone etiquette is an…
Email Essentials
Part of the Series: Business SoftSkills Series
Email is one of the most active forms of communication in business. Yet, employers are asking that employees learn to use proper communication skills when emailing customers or internal personnel. Using abbreviations or "all caps" when writing emails breaks down communication effectiveness. This video lesson has a step-by-step illustration of…
Customer Service Basics
Part of the Series: Business SoftSkills Series
Having the correct customer service skills can maintain a company's image and prevent them from losing customers. Knowing how to handle frustrated customers and when to get a supervisor involved to resolve serious problems is discussed in this role-playing and case study video.
Career Transitions
Part of the Series: Business SoftSkills Series
This video is a step-by-step program to help you determine the best career for you. If you are coming out of the military, a graduating student, or someone who has already started an occupation, this lesson can help you find a satisfying career.
CQ Global Business Video Series - Cross-Cultural Awareness
The CultureQuest Business series is intended to equip global professionals, public sector employees, educators, and students with the essential and comprehensive cross-cultural knowledge and skills needed to understand and succeed in the complex global business arena. CQ Business provides a unique resource to supplement courses in business and management studies.…
Financial Fitness: Identity Theft: Protecting Your Identity
This comprehensive program for young adults provides all the information necessary for protecting yourself from identity theft. The well-aimed message includes a step by step explanation of the problem, the possible defenses, and important solutions for keeping your personal identity protected.