Work Place Excellence: Vision & Values

Work Place Excellence: Vision & Values
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Work Place Excellence: Passion for Service Excellence
See the difference when people want to provide exceptional service:
  • Be passionate about your work
  • Make a positive first impression
  • Happy voice
  • Positive greeting
  • Fast response
  • Professional image
  • Build friendly relationships
  • Know your product
  • Understand needs and deliver solutions
  • Turn complaints into commendations
Work Place Excellence: Innovation & Continuous Improvement
Inspire everyone to be creative, offer suggestions and make improvements:
  • Identify opportunities to improve
  • Develop new ideas
  • Ask your employees
  • Replicate others' success
  • Use think tanks
  • Focus on good ideas
  • Implement initiatives
  • Evaluate and learn
Work Place Excellence: Green & Giving
It's easy to make a difference at work and for the environment:
  • Implement green initiatives
  • Give back
  • Use targets to achieve results
  • Communicate and educate
  • Respond to crises
  • Commit to change
Work Place Excellence: Wellbeing & Balance
Healthy people with work-life balance will be happier and more productive:
  • Feel the benefits of exercise
  • Offer health initiatives and activities
  • Encourage staff to be active
  • Be proactive about safety
  • Implement policies for work-life balance
Work Place Excellence: Inspirational Leadership
Discover the behaviours, attitudes and strategies of outstanding leaders:
  • Lead by example
  • Project your passion
  • Drive your decisions
  • Empower your champions
  • Reach your goals
  • Give time and respect to your people
Work Place Excellence: Employer of Choice
Find out how to be a respected and award winning employer:
  • Create a culture of pride
  • Promote yourself as an employer of choice
  • Recruit the best people
  • Provide development opportunities
  • Offer flexible work arrangements
  • Be family friendly
Work Place Excellence: Recognition & Feedback
Motivate people, develop skills and improve work performance:
  • Give immediate recognition and feedback
  • Guide with goals
  • Conduct regular performance appraisals
  • Be constructive with feedback
  • Be creative with recognition
  • Implement feedback tools
  • 360 degree feedback
  • Climate surveys
  • Mystery shopping
  • Exit interviews
Work Place Excellence: Open Communication & Teamwork
Learn how to communicate effectively to achieve best results:
  • Promote open and honest communication
  • Share information, not gossip
  • Build collaborative relationships
  • Resolve conflict productively
  • Create a warm welcome
Work Place Excellence: Motivating Fun Workplace
Find out why some people love coming to work and doing their best:
  • Energize with breakfast
  • Create a fun caring culture
  • Make the workplace desirable
  • Use light, colour and design
  • Encourage staff creativity
  • Make work spaces comfortable
  • Provide relaxing zones for time out
  • Offer team building activities
  • Meet, celebrate…
The Values-Based Leader - With Harry Kraemer
Part of the Series: Stanford Executive Briefings
Program Highlights
  • The four essential principles of values-based leadership.
  • How to identify your core values and what matters most to you.
  • Focus on doing the right thing rather than being right all the time.
After a twenty-five-year career with multi-billion-dollar Baxter International, including serving as chairman and CEO,…
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How can we find our direction, our purpose? When we combine our energy and passion with our focused visions, we give ourselves direction and power. Focus Your Vision encourages us to develop our visions and turn them into reality. When we connect with our visions, and in doing so, release…
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Turn 'Em On ... Turn 'Em Loose! explores how to create a culture that results in turned-on, energized team members and phenomenal growth. Tastefully Simple, based in Alexandria, Minnesota, has three core principles: Be Abundant, Make Magic, and Be Real. These principles are designed to define expectations and influence team…